ClickandBuyDirect.co.uk is a leading online retailer offering thousands of products across a broad range of categories including Vehicle Parts & Accessories, Pet Supplies, Pest Control, Tools, Toys & Games, Home Essentials, Outdoor & Garden, Heath & Beauty, Leisure and Sport & Fitness.
All our products are shipped from our distribution centre in the UK within 48 hours of cleared payment and come with a 14 day No Hassle Returns Policy on all items.
Customer Service and the after sales service we provide to our customers is exceptionally important to us. If you should experience any problems with your order or require any assistance throughout your transaction, please contact our dedicated Customer Services team so we can resolve any issues or answer any queries you may have. Also if you should you have any comments, queries, feedback or suggestions, please feel free to contact us at any time.
We hope you enjoy your shopping experience with us and welcome any comments and suggestions to help improve our services further.
The Customer Service team are available between the hours of 8am and 5pm Monday to Saturday. You can email them at email@example.com or call them on 07988 640784.
Experience our great range of products. We think you will like what you find here. Buy from us with confidence!
We only accept PayPal payments by verified accounts with a confirmed address. Please make sure you verify your address with PayPal to avoid any delays in processing your order. Immediate Payment is required for all Buy It Now listings.
We only ship to the UK, if you do not have a UK Post code, please do not purchase. We use Royal Mail or a Courier service depending on the weight of the parcel. All goods will be dispatched within 48hours (Monday to Friday) after receipt of payment.
Combined postage is available.
Please ensure that the shipping address you have registered within your Ebay account is the correct address where you require your order delivered to. We will not be able to facilitate address change requests sent to us via messages or emails after you have placed your order.
In the unlikely event that a problem occurs PLEASE let us know as most issues can be resolved very easily. If your item has not turned up after 7 'working' days please let us know immediately and we will look into it, although we cannot be held responsible for items lost in the post if we have the original receipt, customer who experience any loss are more than welcome to request the original receipt from us to make a claim against the royal mail.
We are aware that from time to time problems do arise but we pride ourselves on our customer service which is evident from our feedback.
Please contact us first before you return any item via ebays message service. ClickandBuyDirect operates a 14 day returns policy to ensure 100% satisfaction guarantee. Any item purchased from ClickandBuyDirect may be returned for refund or exchange if found faulty within 14 days of the dispatch date. All returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred when shipping products back. Once item is received, it will be inspected and if confirmed unused, unopened and in its original condition, we will exchange it or issue a full refund as per your request minus the initial postage cost.